Experience

Five years of production engineering, now applied to AI.

My path runs from mathematics and computer science through conversational AI, Microsoft-scale backend platforms, and current research into useful, trustworthy agents.

2025 — Present

Seattle, WA

University of Washington eScience Institute · SSEC

Graduate Researcher — AI Systems

Building LLM-powered systems for research engineering collaboration and evaluation infrastructure for sensitive conversational agents.

Designed an agent that ingests meetings, chats, and email to track decisions, surface action items, and preserve shared project context.
Automated engineering workflows through GitHub issues, discussions, and pull-request review assistance.
Built modular evaluation pipelines with Pydantic schemas, LiteLLM, synthetic personas, conversation simulation, moderation, and LLM-based judges.
Established benchmarks for frontier-model safety, response quality, and alignment in mental-health conversations.

2023 — 2025

Bangalore, India

Microsoft · Viva Insights

Software Engineer II

Built enterprise analytics platforms and secure backend infrastructure for Copilot and Viva Insights.

Built the backend platform powering Copilot Dashboard for enterprise leaders while reducing infrastructure cost by 90%.
Developed Microsoft 365 Admin Center analytics experiences for monitoring Copilot adoption and deployment across organizations.
Refactored email infrastructure into modular cross-service integrations, improving developer productivity and reducing implementation overhead.
Modernized authentication workflows and automated certificate renewal to reduce operational burden and outage risk.

2021 — 2023

Bangalore, India

Microsoft · Viva Insights

Software Engineer

Led high-scale email experiences and backend services for hybrid-work products.

Led development of premium email experiences reaching 60 million users each month.
Migrated access tokens to secure, compliant authentication standards and contributed to cross-service security initiatives.
Built backend services for Microsoft Teams experiences designed to improve engagement in hybrid work.

2020 — 2021

Bangalore, India

Microsoft · MileIQ

Software Engineer

Owned a production reporting service and its cloud delivery infrastructure.

Owned a Django reporting microservice used by more than 500,000 premium users.
Managed Azure Kubernetes deployments, CI/CD pipelines, Azure SQL, and New Relic monitoring.
Improved the reliability and deployment efficiency of backend microservices.

Jan — Jun 2020

Bangalore, India

Avaamo AI

Software Engineer Intern

Built reusable conversational-agent workflows and enterprise integrations.

Created importable chatbot flows for banking and enterprise-support scenarios.
Developed integrations with Zendesk, Google Workspace, Salesforce, and Google Chat.
Delivered services with JavaScript, Express, and AWS Lambda.

May — Aug 2019

Hyderabad, India

Microsoft · MyAnalytics

Software Engineer Intern

Prototyped a meeting-trends experience inside Microsoft Outlook.

Built interactive analytics to help users understand and improve meeting habits.
Implemented the Outlook experience with TypeScript, React, Highcharts, and Flux.

Education

University of Washington2025 — 2027

M.S. Information Management

Graduate study focused on AI systems, information architecture, security, and cloud computing.

BITS Pilani, Goa2015 — 2020

B.E. Computer Science + M.Sc. Mathematics

GPA 8.93/10. Teaching assistant in microprocessors, optimization, and operations research.

Recognition

Microsoft2023

People Choice Award

Recognized for making a difference through technical contribution, team culture, and values.

Microsoft2023

Viva Insights AI Ideathon Winner

Won for an analyst copilot designed to improve insight generation and reduce hallucinations.

Microsoft2021

Microsoft Global Hackathon Recognition

Team project selected as the most innovative entry within Viva Insights.